In this video you will learn how to improve your sales pitch using features and benefits.

Add Me On Facebook
Get My Latest Book For Free
Get Automatic Updates By Subscribing

Question Of The Week

“What Are The Features & Benefits Of The JT Show?”

Links

When You Find Me by Ron Howard — http://www.youtube.com/watch?v=R4z72UYCTmY

Transcript

An Academy award winner premieres his latest film on YouTube, the difference between features and benefits and how you can use them to do a sales pitch.

Welcome to JT Show where you will discover the latest in online video marketing news and some sneaky marketing secrets to help you get more views, likes, subscribes and sales. I’m JT and let’s get on with the news

Two-time Academy award winner Ron Howard gave his worldwide premiere for his latest film “When You Find Me” on YouTube at midday last Friday. The film had already had its New York premiere at the American Museum of National History last month and Ron said that he was “thrilled that the online community will now have the opportunity to see [When You Find Me].”

I think it is exciting to see just how many changes are occurring with YouTube. It’s looking like it might one day be the place where you go to get all of your video entertainment. This is good for us small guys because it means a potential audience will get bigger and bigger. And now it’s time for the sneaky marketing secret

This week’s sneaky marketing secret is the difference between features and benefits and how you can use this to improve your sales pitch. So do you know what the difference is? The answer is that people buy benefits.

Simply put, a feature is something special about your product or service. It doesn’t necessarily have to be unique but it must be something that helps your customer. Examples of a features on a car would be Remote keyless entry, ABS Brakes or a GPS System
A benefit is what this feature does for your customer. For example the benefit of remote keyless entry is that you can unlock your doors at the push of a button. The benefit of ABS brakes is that your car will no longer skid when you slam the brakes and the benefits of a GPS system is that you will no longer get lost.

The unfortunate thing is that a lot of people would focus only on the features when selling this car. They list the endless features that their product or service has without explaining the benefits of them to the customer.

So how can we use this to improve our sales pitch? The answer is by always remembering to include the benefits. The easiest way to include the benefits in your sales pitch is by using the three following simple words: “Which Means That…”

So now instead of just saying “my product has features X, Y and Z” you would say “my product has feature X, which means that it does A… It also has a feature Y which means that it does B” and so on. And now it’s time for the question of the week.

This Week’s Question is: “What Are The Features & Benefits Of The JT Show?” Your answers can serious or absurd, let’s be as original as we can! Leave your answers in the comments section below and they could be on the next show!

And if you enjoyed today’s show remember to like it by hitting the “Like” button below or you can subscribe to my channel by hitting the subscribe button which is at the top and remember to share it with your friends on Facebook and Twitter. I’m JT and here are the answers to last week’s questionu will learn how to improve your sales pitch using features and benefits.

 

{ 0 comments }

Lifetime Value Of A Customer [JT Show Ep 8]

by Justin Teoh on December 15, 2011

In this video you will discover the latest changes to the YouTube Video Manager and why you must know your Customers’ Lifetime Value.

Add Me On Facebook - http://facebook.com/thejustinteoh 

Get My Latest Book For Free -http://sneakyvideomarketingsecrets.com/special-offer-2/ 

Get Automatic Updates By Subscribing -http://www.youtube.com/subscription_center?add_user=justinteohofficial

Question Of The Week

"How many loyalty cards have you got in your wallet or purse?"

Links

Outsourcing Live Channel – http://www.youtube.com/user/Outsourcinglive 

Outsourcing Live Blog – http://www.outsourcinglive.com/ 

Transcript

Hi this is Tyrone Shum from Outsourcing Live and welcome to the JT Show. Check it out! 

Welcome to JT Show where you will discover the latest in online video marketing news and some sneaky marketing secrets to help you get more views, likes, subscribes and sales. A big thank you to Tyrone Shum from Outsourcing Live for doing that intro and if you’re looking to Outsource your business make sure you check out his channel and his blog in the links below. I’m JT and let’s get on with the news

This week even more changes have occurred to the YouTube layout. This time it is in the Video Manager section. The changes aren’t massive but I think it makes it slightly easier to use – they seem to have gotten rid of the lot of the clutter. I actually like it — some people have pointed out that you cannot see how many likes and dislikes your videos have and the title of the video is cut off its long. And while it would be nice to have the things – if I am being honest – are not really that important. And now it’s time for the sneaky marketing secret.

This week’s sneaky marketing secret is recognising and knowing the lifetime value of a customer. I’ll use the example of a barber to illustrate this. Say for example a barber charges $20 for a haircut. If he doesn’t realise the lifetime value of the customer you will only see every customer as being just another $20. However if he realises that a customer who is happy with his haircut will probably come back three weeks later and purchase another 20 haircut and each 3 weeks after that then that client is worth around $350 a year. If on average each customer stays with him for 10 years and the lifetime value of that customer $3500.

There are two things that we can learn from this. If we only see every customer is just another $20 and it would be painful to give them a half price haircut. However, if we know that the lifetime value of a customer is $3500 it would make sense to give them $10 off on their very first haircut.

The second thing that we can learn from this is that your best market are those people who have already bought from you before, your existing customer base. These people have already gone through your site sales process once before and already trust that product or service you provide is worth their money. So if the barber only sees each customer as another $20, it wouldn’t make much sense to create a loyalty program where customers get every fifth haircut for free. However again if we know the lifetime value of the customer is $3500 then it makes perfect sense to offer them a loyalty program in order to keep their business instead of having them go off to the barber next door who’s offering half price haircuts for all new customers. Also, if you’re like me most people will probably lose that loyalty card before they get to that fifth haircut anyway meaning that most of the time your customers will probably pay for that fifth haircut anyway.

So remember not to be shortsighted when it comes to your customers — the lifetime value of the income streams that they can provide you with might make it worth giving them some reward for choosing your business. And now it’s time for the question of the week.

This Week’s Question is:

"How many loyalty cards have you got in your wallet or purse?"

Leave your answers in the comments section below and they could be on the next show!

And if you enjoyed today’s show remember to Like it by hitting the "Like" button below or you can subscribe to my channel by hitting the subscribe button up the top and remember to share it with your friends. A big thank you to Tyrone Shum from Outsourcing Live again and remember to check out his channel and his blog in the links in the description below. I’m JT and here are the answers to last week’s question. 

{ 26 comments }

The New YouTube Layout & Keeping It Simple [JT Show Ep 7]

December 8, 2011

In this video you will discover what people really think about the new YouTube layout and why keeping it simple can help you earn big bucks. Facebook – http://facebook.com/thejustinteoh Get Automatic Updates By Subscribing http://www.youtube.com/subscription_center?add_user=justinteohofficial Question Of The Week "What Do You Think Of YouTube’s New Layout?" Transcript So are you one of the lovers [...]

Read the full article →

Why You Must Prequalify To Make A Profit [JT Show Ep 6]

November 30, 2011

In this video you will learn why you MUST prequalify your prospects if you want to make a profit   Get Automatic Updates By Subscribing http://www.youtube.com/subscription_center?add_user=justinteohofficial   Question Of The Week “What is something someone tried to sell to you that you weren’t interested in?”   Links How To Enable The New YouTube Design - http://www.theverge.com/2011/11/21/2577332/how-to-enable-the-new-youtube-design [...]

Read the full article →

How To Make An Elevator Pitch [JT Show Ep 5]

November 23, 2011

In this video you will learn what an Elevator Pitch is, why you need one and how to make one in 3 simple steps Get Automatic Updates By Subscribing http://www.youtube.com/subscription_center?add_user=justinteohofficial Question Of The Week “How would you impress a prospective client if you were both stuck in an elevator?” Links Ooyala VideoMind Video Index Report [...]

Read the full article →

How To Improve Your Online Video SEO [JT Show Ep 4]

November 16, 2011

 In this video you will learn why Online Video SEO is so important and three tips on how to do it. Get Automatic Updates By Subscribing http://www.youtube.com/subscription_center?add_user=justinteohofficial Question Of The Week “What sort of videos do you share with your friends on Facebook?” Links Bright Cove and Tube Mogul Online Video Report – http://files.brightcove.com/brightcove-whitepaper-online-video-and-media-industry-q1-q2-2011.pdf “YouTube [...]

Read the full article →

YouTube Creator Playbook, Google Plus & The First Fifteen Seconds Of Your Video [JT Show Ep 3]

November 9, 2011

In this video you will learn why the first fifteen seconds of your video are the most important and how to use this to your advantage. Video Of This Post: Watch "YouTube Creator Playbook, Google Plus & The First Fifteen Seconds Of Your Video" On YouTube Get Automatic Updates By Subscribing: http://www.youtube.com/subscription_center?add_user=justinteohofficial Question Of The [...]

Read the full article →

Internet TV, Coldplay’s Unstaged Tour & How To Position Yourself As An Expert [JT Show Ep 2]

November 2, 2011

This video is about the Internet TV revolution, Coldplay’s Live Concert on YouTube and how you can position yourself as an expert in less than 5 seconds. Subscribe To My YouTube Channel To Get Automatic Updates: http://www.youtube.com/subscription_center?add_user=justinteohofficial Question Of The Week: Are The $100M Celebrity "Original Content" YouTube Channels A Good Or Bad Thing For [...]

Read the full article →

iPhone 4S, WeVideo & What Is A USP…? [JT Show Ep 1]

October 25, 2011

This video is about the iPhone 4S, WeVideo and why your business needs a USP to stand out from your competitors. Links: Benjamin Dowie’s iPhone 4S Video - http://vimeo.com/30578363 "How WeVideo Works" Video - http://www.youtube.com/watch?v=yEpLER3cFBI Kent Austin’s USP Video - http://www.youtube.com/watch?v=7jCLCONQNj4 Question Of The Week: "If you could only read ONE marketing book for the rest of your [...]

Read the full article →

Review Of Gideon Shalwick’s Rapid Video Blogging

October 7, 2011

My review of Gideon Shalwick’s Rapid Video Blogging. This e-book is for those people who get loads of views to their videos and are wondering how to make money from it. As Gideon says, it shows you how to turn your views into cash. To grab your free copy of the 92 page e-book PLUS [...]

Read the full article →